Category: Customer Information

Our Winter Deals 2021

What a turbulent year we're about to leave behind! We want to take this moment to thank you for your support this year. You're what has kept us going and the reason we've stayed relatively unscathed by the pandemic so far. Like you, we're looking forward to calmer times, and why we're looking forward to a restorative and hopefully relaxing holiday season. To that end, we've put together a special selection of Winter Deals.

2G Rule For In-Store Shopping

Since early November, HiFi im Hinterhof adopted the "2G Rule" meaning that you have to show official proof of COVID-19 vaccination or status as a recovered person to enter our Berlin-Kreuzberg retail store. Additionally, you need to wear an FF2P mask.  Please be rest assured that the health and safety of our customers and team is paramount. It's also our aim to keep our doors open to you! As always we're available online and you can give us a call — we're here to consult, assist and provide expert advice as usual.   

Black Friday 2021 at HiFi im Hinterhof

As every year, we put together a considered selection of Black Friday Deals across our HiFi, TV, Home Cinema, and Headphones! The offers are valid in our online shop from the 22nd until the 30th of November 2021. Enjoy browsing the bargains!   

Change To Opening Hours Of Our Berlin Retail Store

As of November 1st, 2021, on weekdays, our retail store in Berlin-Kreuzberg will be open to customers from 11 a.m. But we'll continue to be available to you by telephone from 10 a.m. And on Saturdays, the store will continue to open at 11 a.m as usual. We appreciate your understanding when it comes to this adjustment, and we look forward to welcoming your next visit!

Headphone Studio Renovations From October 18th To 20th

We're remodeling our Headphones Studio so as to offer you an even better listening experience! Unfortunately, this means they'll be closed off during this period. So, please note that you that there will be no access to our headphone studio from October 18th until October 20th. You're otherwise still welcome to visit our retail store, and we look forward to having you back in the Headphone Studio as soon as the renovations are complete, and the improvements are revealed with a new splendor!

Note: We’re Unavailable Per Email On October 13th

Due to replacement of our server, we're sorry to inform you that that on October 13th, we're not available via email as usual. Of course, you're most welcome to telephone us but — due to this — we're expecting a higher volume of calls. We appreciate your understanding should be any delays in us responding to your inquiry. Of course, all messages will be attended to as soon as we're able to get back to you.

Update On Supply & Shipping Delays

Recently, there has been an increase in inquiries concerning the availability of certain products. That's because you (and us as well for that matter) have been impacted by delays which is naturally frustrating. Unfortunately, we'll have to continue to expect supply chain issues due to current global circumstances. We appreciate your continued patience, and understanding that this also can involve continual price adjustments. Rest assured: As soon as our products arrive, we'll have them available for you! And as always, we're happy to answer any questions that you may have. 

UEFA Prize Draw: Euronics & HiFi im Hinterhof

Euronics Gewinnspiel
It's soccer event of the year, and all the more reason to overhaul the TV or the Home Cinema set-up. In order to keep an overview of everything even during the fastest rallies, we're offering a variety of devices guaranteed to meet your needs. We're excited to let you in on Euronics' current sweepstake for the upcoming European Men's Soccer Championship. Due to our partnership with media@home, our customers will receive a voucher code with every purchase between 26.05. and 31.07.2021. All you have to do is enter the code at the following link and you will have the chance to win over 100 electronic highlights with a total value of more than €20,000. Good luck!  

No Test In-Store Visits!

As of Friday, June 4th, Berlin's new Corona rules allow you to visit our Kreuzberg retail store without a test. Wearing an FFP2 mask and keeping a minimum distance is still required, and only one customer per 20 square meters of store space is allowed. Furthermore, we ask you to make appointments via our reservation form. This keeps waiting time to a minimum. We look forward to seeing you!